The first phase of a research collaboration with Mayo Clinic to expand care to postpartum patients was revealed by Memora Health, the leading intelligent, clinically proven care application for virtual care delivery and complex care management. The program will enable maternity service teams to provide postpartum patients more attention and support in between sessions, enabling them to have a more connected relationship with care while also alleviating the workload on clinical and administrative patient care providers.
In order to create a more dynamic care journey that is suited towards each client’s requirements, Memora’s Artificial intelligence-backed, digitized care programs are designed to actively communicate with clients from the convenience of their own homes and resolve patient responses in immediate fashion. This supports postpartum patients who need proactive and ongoing assistance at home. The programs help decrease the frequency of email notifications to care teams, making it easier for patients’ providers to navigate complex care. Additionally, Memora’s care programs effectively address patients’ frequently asked questions, identify symptoms reported by patients using natural language processing, proactively offer educational materials, and conduct postpartum depression assessments.
According to Memora’s press release, text messaging is used by 98 percent of individuals on a regular basis, making Memora’s SMS-first strategy the best tool for allowing care teams to help patients outside of the provider’s facility. Patients who do not have access to SMS or who prefer a different method of communication can also receive communication by phone and email through Memora’s initiatives. This adaptability enables care teams to reach previously disadvantaged communities, such as immigrant populations and those with lower socioeconomic status, and improve access to healthcare. Furthermore, the care services offered by Memora will assist patients who live a considerable distance from the hospital where they delivered their baby, facilitating improved access to resources, enhancing health equity, and lowering obstacles to vital postpartum care.
“Our care programs support care teams as they reimagine how to provide care to patients during and after pregnancy, enabling a close connection between the care team and patient post-discharge and everywhere in between,” said Manav Sevak, co-founder and CEO of Memora Health. “We’re excited to launch this research program with Mayo Clinic to extend automated, easily accessible, and always-on postpartum care.”